退款政策

We have a 20-day return policy, which means you can apply for a return within 20 days of receiving the goods.

The return must meet the conditions. Your goods must be in the same state as when they were received, unused or unused, labeled and in their original packaging.You also need to provide a receipt or proof of purchase.

To start returning, you can pass huankailin0@gmail.com Contact us.

If we accept your return, we will send you a return shipping label, as well as instructions on how and where the package will be delivered.We do not accept goods returned directly without applying for a return.

If you have any questions about the return, you can always pass huankailin0@gmail.com Contact us.

Damage and problems
Please check the goods of your order when receiving the goods. If the goods are defective, damaged or wrong, please contact us immediately so that we can evaluate and correct the problem.

Exceptional/non-returnable goods
Certain types of goods cannot be returned, such as perishable goods (such as food, flowers, or plants), customized products (such as special orders or personalized products), and personal care products (such as beauty products).We also do not accept returns of hazardous materials, flammable liquids or gas products.If you have questions or concerns about a specific product, please contact us.

We are very sorry, we do not accept returns of promotional products or gift cards.

Exchange
The fastest way to ensure that you get the goods you need is to return the goods and purchase a new product when the return is accepted.

EU 14-day cooling-off period
Despite the above regulations, if the goods are shipped to the EU, you have the right to cancel the order or return the goods without reason within 14 days.As mentioned above, your goods must be in the same state as when they were received, unused or unused, labeled and in their original packaging.You also need to provide a receipt or proof of purchase.

Refund
After we receive and inspect your returned goods, we will notify you whether to approve the refund.If approved, the refund will be returned to your original payment method within 10 working days.Keep in mind that it will also take some time for your bank or credit card company to process and post the refund.
If you have not received a refund 15 working days after we approved the return, please pass huankailin0@gmail.com Contact us.